About this role
Key Responsibilities:
• Prepare and serve high-quality coffee, espresso-based beverages, teas, and specialty drinks to brand standards
• Provide personalized, anticipatory service to guests, creating a welcoming and refined atmosphere
• Maintain expert knowledge of coffee origins, flavor profiles, brewing techniques, and seasonal offerings
• Ensure the coffee bar area is impeccably clean, organized, and visually appealing at all times
• Handle guest orders accurately and efficiently, including customized requests
• Upsell menu items and promote signature beverages and pastries
• Collaborate with culinary and front-of-house teams to ensure seamless service
• Monitor inventory levels and assist with ordering and stock rotation
• Adhere to all health, safety, and sanitation guidelines
Qualifications:
• Previous barista or specialty coffee experience in an upscale café, hotel, or restaurant preferred
• Strong knowledge of espresso machines, grinders, and brewing methods
• Passion for hospitality and creating exceptional guest experiences
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high-standard environment while maintaining attention to detail
• Flexible schedule, including mornings, weekends, and holidays
Preferred Attributes:
• Experience in luxury or boutique hotel environments
• Certification in barista skills or coffee education (e.g., SCA)
• Knowledge of latte art and advanced beverage techniques
• Multilingual abilities are a plus