About this role
Retail Shift Leader (2) The Retail Shift Leader (2) is responsible for overseeing the daily Retail & Deli shift operation. The Shift Leader monitors and/or performs all transactions in such a manner as to ensure excellent customer service. Reporting Relationship The Retail Shift Leader (2) shall report directly to the General Manager. Duties and Responsibilities Ensures each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer. Maintains a working knowledge of