About this role
The Deposit Operations Specialist supports enterprise wide back‑office functions for deposit products, ensuring accurate processing, maintenance, and servicing of accounts. Responsibilities include handling requests across channels (online banking, account opening, ServiceNow, Bill Pay, P2P, Cashback+, overdraft reinstatement), maintaining records, supporting new accounts, and resolving Tier II/III issues. The role requires strong communication, adherence to procedures, and expertise in core systems (Symitar, Synapsys, Synergy and related platforms).