About this role
The Loan Maintenance Support Specialist provides general administrative and operational support across multiple back-office functions at Credit Union of Texas, including Real Estate, Collections, Sales and Service, Collateral Titles and Records, processing account maintenance requests. The role resolves loan documentation errors, credit reporting disputes, processes loan maintenance requests, posts transactions and balances general ledgers, and assists Front Line staff and members with loan account related questions and resolutions. The Specialist handles Salesforce cases routed to the Support Services Department, and partners with internal departments to deliver responsive service while working in a fast-paced environment.