About this role
Essential Duties and Responsibilities:
• Maintains inventory and monitors issuing of office supplies.
• Maintains and processes sensitive/confidential patient records.
• Interacts with requestors to identify medical records needed for patient care, review, billing or release of information.
• Handles requests and inquiries for patient health information whether received via mail, fax, phone or in-person.
• Picks up mail daily and distributes as necessary.
• Assists with maintenance of deficiency list for facility as directed by supervisor.
• Complies and submits birth registrations as required by the State of Iowa.
• Scans documents and indexes appropriately.
• Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job-related hazards.
• Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Promotes effective working relations and works effectively as part of a department/unit team inter- and intra- departmentally to facilitate the department's/unit's ability to meet its goals and objectives.
Non-Essential Duties and Responsibilities:
• Perform other duties as assigned
Professional Requirements:
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies.
• Conduct oneself as a professional in accordance with PRIDE values.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services.
Job Requirements:
• Associates degree in secretarial science or equivalent education/experience preferred.
• Three to five years of progressively responsible secretarial experience in a medical record department or healthcare facility preferred.
• Good typing skills.
• Familiarity with medical terminology.
• Ability to work under pressure.
• Ability to work independently.
• Ability to work with confidential information.
Organizational/Core Competencies:
• Quality Service
• Team Work
• Communication
• Respect for Others
• Time and Priority Management