About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
• Welcoming and thanking guests • Answering questions - accurately and politely • Maintaining a clean and organized waiting area • Answering the phone • Directing guests to areas & restrooms • Providing security for co-workers, guests and celebrities • Assisting servers, bussers and managers • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc. • Assuring the complete satisfaction of each and every guest • Creating memorable experiences • Entertaining guests to create “Raving fans” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Native Americans receive preference in accordance with Tribal Laws.
PHYSICAL DEMANDS
• Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time • Ability to sit for extended periods of time • Ability to make repeating movements of the arms, hands, and wrists • Ability to express or exchange ideas verbally and perceive sound by ear • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds • Ability to turn or twist body parts in a circular motion • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment