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Customer Experience Manager @ Sopra Steria UK

Durham, GBROnsiteContractPosted 13 days ago

Opens on the employer's site

About this role

Take on the challenge of a Customer Experience Manager and lead a dynamic team to deliver outstanding customer outcomes in a fast-paced contact centre environment. Drive process improvements, ensure regulatory compliance, and inspire your team to achieve results. Enjoy ongoing development, flexible working arrangements, and the opportunity to make a real impact in customer experience.. Category: Customer Support and Operations

Skills

customer servicecoaching and mentoringperformance managementregulatory compliancegovernancechange managementstakeholder managementconflict resolution

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Customer Experience Manager at Sopra Steria UK | ResuMinder Jobs