About this role
Key Responsibilities
• Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Maintain adequate supplies of items such as silverware, glassware, dishes, or trays.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Locate items requested by customers.
• Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
• Wipe tables or seats with dampened cloths or replace dirty tablecloths.
• Fill beverage dispensers.
• Serve food to customers when waiters or waitresses need assistance.
• Replenish supplies of food on the buffet line.
• Stock refrigerating units.
• Complete all opening and closing side work which includes the thorough set up and break down of assigned buffet stations.
• Keep buffet cleaned and stocked, rotation of utensils as needed and proper rotation of food items and food vessels on the buffet line.
• Checks and fills water in the buffet station wells and ensures food vessels are at appropriate and safe holding temperatures.
• Participation in Daily Roll Calls to ensure property information is understood.
• Maintain ongoing knowledge of buffet items on a daily basis.
• Cleans floors around buffet stations to maintain a clean and safe working environment for guests and employees at all times.
• Interact with guests and provide them with a warm greeting and a positive parting remark showing gratitude for their business as appropriate.
• Other duties as required by Management.
• Knowledge, Skills and Abilities
• Must have excellent customer service skills.
• Knowledge of dining and food maintenance operations.
• Must have excellent verbal and written communication skills.
• Able to work in a busy, fast paced work environment.
• Knowledge of food sanitation requirements.
• Knowledge of temperature danger zone