About this role
As a Front Desk Receptionist at Concord Hospitality, you will be the first point of contact for guests and visitors, creating a welcoming and professional environment. Your cheerful demeanor, organizational skills, and commitment to service will ensure smooth daily operations and a positive experience for all who interact with our team. Responsibilities • Greet and direct visitors with a warm, friendly, and professional attitude • Answer telephones, direct calls, and take/retrieve messages for team members • Provide callers with accurate company information including address, directions, and services • Receive, sort, and forward incoming mail; coordinate express mail services (FedEx, UPS, etc.)