About this role
Concord Hospitality is seeking a dependable and service-oriented Guest Service Agent to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities Process credit card transactions and daily revenue. Handle phone system, reservations, and guest inquiries. Perform check-in and check-out procedures. Verify, balance, and review hotel room availability and transactions. <