About this role
The Alloy a DoubleTree by Hilton has a brand new position for a seasoned hospitality driven individual that has a passion to serve, surprise and delight our valuable guest! The Lead Front Desk Supervisor will do just that, by ensuring each guest of our hotel/restaurant has the best most satisfying experience possible during their stay. Responsibilities: Primarily responsible for ensuring exceptional Guest Experience by utilizing Hilton’s Make It Right Program before, during and after a guest’s stay.