About this role
As a Banquet Captain at Concord Hospitality, you will play a critical leadership role in ensuring seamless and memorable event experiences. Working closely with the Banquet Manager, you will supervise banquet staff, coordinate food and beverage service, and ensure exceptional guest satisfaction across all events—from meetings and trainings to receptions and reunions. Responsibilities: • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards. • Provide exceptional guest service and ensure all guest needs are met throughout each event. • Lead and motivate the banquet team, ensuring all quality and service standards are consistently upheld. • Greet gue