About this role
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work!
Work to increase the Sales Team’s net sales, both in property and insured funerals, to achieve a weekly sales plan. Achieve personal sales success, and contribute to the overall success of the Sales Team. Consistently prospect for potential customers.
• Must be able to perform the essential functions of the job with or without reasonable accommodations.
• At all times, present warmth, compassion, empathy, good manners, and diplomacy to grieving family members and potential customers. Present a genuine smile out of kindness.
• Schedule meetings with prospective families daily, and assist them in finalizing their pre-arrangement property plans with Rose Hills Company.
• Be a positive, supportive, and contributing member of your Sales Team, Sales Director, and the Company.
• Personally sell, at minimum, $25K Net in new property business quarterly by using the appropriate sales techniques.
• Complete and maintain the Daily Activity Success Report and Daily Contact Planner, and review with your Sales Director regularly.
• Ensure that sales contracts and all required documentation are completed accurately, with proper signatures and dates, prior to submitting them to the Sales Director for review.
• Contact customers within three weeks of contracting with them to verify receipt of their documents and answer any questions (Safe guards against possible cancellation).
• Consistently meet monthly and quarterly net sales quotas in your property sales.
• Noticeably improve by increasing your sales results. Track your monthly sales with your Sales Director and review quarterly showing progress and your increased sales success.
• Complete the Company’s New Counselor Training Program, and attend the Department Sales Training programs as scheduled.
• Seek out, observe, and listen to the department’s Sales Directors, and implement best practices to bring you success in prospecting, presenting, and closing new property sales.
• Follow your Personal Improvement Plan, written with your Sales Director’s direction, created to show development needed, and by complying with the timelines for improvement.
• Support the Company core values and guidelines, and encourage other Sales Counselors to do the same.
• Actively contribute to positive team morale and respect for the Company, for management, and for your fellow associates.
• Deal diplomatically with interruptions, changing priorities, high volume of work (with accuracy), and deadlines.
• Must be able to multi-task, set priorities, and organize work.
Postal Code: 90601
Category (Portal Searching): Sales
Job Location: US-CA - Whittier