About this role
We are looking for a Front Office Manager to join our team at Hotel West & Main in Conshohocken! We are looking for someone who can deliver exceptional customer service as well as lead and grow our front office team. Role Responsibilities: The Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.