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Associate Director Customer Success (all genders) @ HelloFresh

Berlin, Berlin, GermanyOnsiteContractPosted 3 days ago

Opens on the employer's site

About this role

Take on the role of Associate Director Customer Success and drive customer-centric strategy across the DACH region. Lead customer experience excellence, manage key accounts, and influence senior leadership. Shape the future of customer retention and satisfaction in a dynamic, high-impact environment. Ready to make an impact as our next Customer Success leader? Apply now!. Category: Marketing, PR, & Communications

Skills

customer experience managementstakeholder managementkpi masteryp&l managementvoice of the customer (voc)data analysisstrategic planningproject managementchange managementcustomer retentionlifecycle managementai-driven insightsoffshoring automationonboardingchurn management

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