About this role
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work!
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES
• Builds at-need charts • Verifies at-need files before sent for verification • Performs blind checks • Follows up with memorial renderings, processes and timelines • Notifies families when flowers are placed • Sets Arrangement Continuation Appointments • Designs memorials • Serves at-need cemetery families that currently own property • Sets follow-up visits at the at-need arrangement conference • Logs information for Family Service Counselors • Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
• High School diploma or equivalent
Certification
• Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
• None
Knowledge, Skills & Abilities
• Ability to communicate effectively with associates, contractor personnel and client families • Ability to work productively with minimal supervision; achieves work objectives in a timely manner • Ability to resolve routine problems promptly and effectively • Ability to adapt to change in priorities #SCI
Postal Code: 53005
Category (Portal Searching): Sales
Job Location: US-WI - Brookfield