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Customer Experience, VoC Senior Analyst @ Baylor Scott & White Health

Dallas, Texas, United StatesOnsiteFull-time
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About this role

Join our team as a Senior VoC Analyst and drive impactful customer feedback initiatives. Leverage your expertise in digital intercepts, analytics, and cross-functional collaboration to optimize healthcare experiences. Shape data-driven strategies, manage high-visibility projects, and influence key decisions in a dynamic, remote-friendly environment. Grow your career with us and make a real difference.. Category: Shared Services

Skills

voc platform managementqualtricssurvey design and executiondata visualizationcustomer experience analyticsdashboard maintenancequality assurance testingweb development processesstakeholder managementanalytical skillshealthcare industry standardsdata privacy complianceproject management

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