About this role
JOB DESCRIPTION
• A Field Service Technician is to deliver the desired customer service and support. • Continuous improvement of customer satisfaction. • Maximizes customer retention and increases profitability by reducing wastage. • Be fully responsible for HSE and work instructions while on site. • The Job summary is not limited to above, will be evaluated time to time and are subjected to change(s) as deemed fit for the role. • Perform service activities according to company policies and safety standards in offshore, shipyards, Ports, workshop facilities and any other locations. • Investigate and troubleshoot product service issues. • Provide 24/7 on-call emergency services as required and engage Service Technicians and provide company services remotely • Timely and accurate completion of paperwork including field service reports, timecards and expense reports. • To compile any other ad-hoc reports that may rise time to time project based. • Maintains and develops project documentation, and reports. • Preform equipment inspections and provide technical evaluations and solution. • Promote an active safety environment and facilitate in investigating safety incidents. • Communicate project status to managers and department head. • Report directly to the Field Service Manager or his delegate during his absence. • Track company asset on sites and assure it is maintained as per agreement with the contractors or the concern party engaged. • Fully comply and adhere to company policies, procedures, memorandums, instructions and region circulars • To conduct NDT inspection of mechanical parts on jacking system in accordance to procedures and drawings. • Commission of OTD systems- includes installation / Testing / presenting the systems to owner /surveyors / QA • Service and troubleshoot the mechanical systems. • Ensure that the completion of assigned tasks is in accordance to plans and schedules.
JOB REQUIREMENTS
• Mechanical Engineering or equivalent with experience support. • Minimum 2 - 3 years of field experience in servicing, troubleshooting and installation of equipment of offshore jack ups (Jacking system, deck cranes, skidders, anchor winches) in offshore field within Oil & Gas sector and 2 - 3 years of NDT inspection works. • Experience with marine equipment for offshore jack up drilling rigs Letourneau design is advantage. • Willing to travel globally • Able to work independently and in a team environment. • PCN level 2 in PAUT, UT, ECT or TOFD • PAUT in Multisector, In-Service certification
BUSINESS UNIT
Seatrium Limited