About this role
PLEASE NOTE: This is an ongoing open position; we are openly accepting applications and will contact interested applicants as positions become available.
Purpose of Job:
To deliver superior quality products and services for our guests and communities through leadership, innovation, and partnerships.
I. Experience and Knowledge Required:
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Possess a New Mexico Food Handler’s card upon start date.
II. Essential Functions, Responsibilities, and Duties:
• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.
• May include leadership tasks involving inventory oversight, ordering, and supply management.
• May include leadership tasks of scheduling for shifts.
III. Attributes:
• Strong leadership skills
• Positive attitude
• Heart of a servant
• Fun/enjoyable
IV. Extent of Public Contact:
• Local community members
• Local city leaders
• Local vendors
V. Physical Demands:
• Stand on feet for 6 hours at a time
• Ability to lift 30 pounds