About this role
Concierge serve as a key ambassador of our luxury guest experience. This role delivers personalized, anticipatory service by curating itineraries, securing reservations, and coordinating seamless experiences across the Inn and Colonial Williamsburg. The Concierge plays a vital role in enhancing each guest’s stay through thoughtful engagement, local expertise, and attention to detail, while supporting operational flow and service excellence during both peak and day-to-day operations.