About this role
We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!
Job Description: 1. Product Discovery & Business Analysis
• Facilitate stakeholder workshops, interviews, and discovery sessions to identify business challenges, operational inefficiencies, and digital opportunities. • Gather, analyse, document, and validate business requirements, functional requirements, and user stories. • Support business process mapping and gap analysis activities to improve operational effectiveness. • Translate business requirements into structured documentation for solution design and implementation. • Conduct market, operational, and business research to support product development and project initiatives. This ensures digital solutions address actual business needs and support value-driven outcomes.
2. Product Delivery & Transformation Execution
• Support end-to-end delivery of digital products and transformation initiatives from discovery through implementation. • Coordinate activities between business stakeholders, Digital teams, vendors, and implementation partners. • Support product roadmap execution and backlog management activities. • Assist in prioritising business requirements and enhancement requests based on business value and feasibility. • Participate in prototype reviews, solution demonstrations, and validation activities. • This improves delivery effectiveness and accelerates realization of business value from digital investments.
3. PMO Governance & Project Coordination
• Maintain project plans, delivery schedules, risks, issues, dependencies, and governance artefacts. • Track project progress, milestones, budget utilisation, and key performance indicators. • Prepare project reporting materials, governance dashboards, and management presentations for leadership review. • Support steering committee, project board, and governance meetings through coordination and reporting activities. • Ensure adherence to established project governance and delivery standards. • This strengthens project governance, delivery visibility, and execution discipline across initiatives. 4. User Adoption, Testing & Change Readiness
• Coordinate User Acceptance Testing (UAT) planning, execution, issue management, and sign-off activities. • Facilitate stakeholder engagement and feedback collection throughout the delivery lifecycle. • Support change management, user training, communication, and adoption readiness activities. • Monitor post-implementation performance and user adoption to support continuous improvement. • This enables successful transition of solutions into operational use and supports sustainable business ownership. 5. Value Realization & Continuous Improvement
• Support tracking of business benefits, operational improvements, and value realization metrics arising from digital initiatives. • Assist in identifying opportunities to improve processes, workflows, and stakeholder experience. • Support preparation of business cases, project papers, budget submissions, and investment justifications. • Contribute to continuous improvement of Product Delivery and PMO methodologies, templates, and practices. • This ensures digital initiatives achieve measurable operational and business outcomes. To apply, please submit your resume and cover letter outlining your interest for this role.