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Customer Care Operations, Supervisor – Hybrid @ Cigna Group

Lake Mary, Florida, United States of AmericaOnsiteFull-timePosted 1 days ago

Opens on the employer's site

About this role

Embrace the opportunity to become a Customer Care Operations Supervisor and lead a dynamic team to deliver exceptional customer experiences. Oversee daily operations, drive process improvements, and ensure high service standards in a hybrid work environment. If you excel in team leadership and customer service, this is your opportunity to make an impact.. Category: Sales & Marketing

Skills

workforce managementcrm platformsorder managementservice level monitoringcall queue managementsapcustomer service

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