About this role
At SCP Health, what you do matters As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here: - Strong track record of providing excellent work/life balance. - Comprehensive benefits package and competitive compensation. - Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
Responsibilities:
• Market services and the Hospital to ensure retention of existing referral sources and to grow new referrals and volumes • Support co-workers in quality audit, coding and billing and comply with ICD10/CPT coding & chart review to ensure accurate documentation and timely release of billing • Availability by phone or pager for schedule emergencies, patient complaints, or other facility issues. • Enhance Client, PCP, Patient, and Provider Satisfaction as well as Quality, Case Management, Emergency Department, and other facility relations – Ultimately responsible for satisfaction surveys. • Communicate with PCPs and Consulting Specialist as pertains to satisfaction, growth, direct admissions and discharge summary follow-ups • Complete Tracking Forms designated for the Hospitalist Program. Analyze to recommend needed improvements to both SCP Health and Hospital leadership teams • Identify on site production, performance, or other issues; recommend strategies for improvement • Monthly scheduling and completion of provider schedules for designated site to ensure quality patient care and efficient use of resources. • Review of physician payroll monthly to ensure accuracy and opportunities for streamlining costs • Facilitate engagement of HM Medical Director to result in meeting participation, new provider recruiting and retention • Manage daily operations and recommend improvements to the practice as it relates to KPI’s, and Client & Provider Satisfaction as established by both SCP Health and the client • Establish and facilitate standing HM Committee meetings between Hospital Administration, designated facility department managers, and SCP Health’s Corporate HM representatives (include ED representatives if contract includes both) • Liaison between SCP Health and hospital personnel involved in medical records process. • Oversee daily operations in regards to physician signatures, provider credentialing, physician completion of medical records and physician completion of daily billing • Manage monthly physicians and mid-level schedules • Manage provider billing at practice level by reviewing charges daily, updating charge capture system, and working with billing personnel to achieve accurate and efficient billing • Serve as liaison between practice and community primary care physicians and HM practice • Arrange and assist with new provider interviews, orientation, and scheduling • Inclusive of all duties listed above, but not exclusive of other duties as determined necessary for the success of the practice
Knowledge, Skills, and Abilities:
• Knowledge or education regarding ICD 10 & CPT coding preferred but not required • Must exhibit strong skills in Microsoft Office including Excel, Word, and Outlook • Must be well organized and demonstrate exceptional time management and priority setting skills • Must be able to communicate effectively with all levels of management, staff, physicians and other professionals both orally and in writing • Must be able to represent SCP Health and the client as the local point of contact for Marketing, Physician Relations, and Customer, Patient and Employee satisfaction
Education:
• High School – Required • Bachelor’s Degree – Preferred
Work Experience / Qualifications:
• Office Management – 2 – 3 years of experience or Practice Management/Healthcare – 1 - 2 years of experience • Would be enhanced by Project Management, Marketing, or experience working inside/alongside hospital based environment or functional areas
Location:
• Facility Based: Jackson North Medical Center (North Miami Beach, FL)
Pay Range: 46,607.00 - 66,233.00 USD annuallyThis range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations. - We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources. Visit our website for further information. https://myscpbenefits.com/ Login name: corp-guest Password: weheal