About this role
CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking an Account Manager to help grow our Servicing Department. This in-person role is in our Plano, TX office. The Account Manager is responsible for communicating with customers directly to provide account resolution options based on their ability and needs. The Account Manager is expected to handle all customer questions, inquiries, and objections with patience, professionalism and ease. The Account Manager must represent our clients in the most genuine, personable way to drive exceptional customer experience.