About this role
We are looking for a Digital Business Analyst (eCommerce & CRM) to support the delivery of seamless and scalable digital customer experiences. This role plays a key part in ensuring the stability, performance, and continuous improvement of our eCommerce and CRM platforms, working closely with the Customer Experience Product Owner and cross-functional teams. You will translate business needs and customer insights into actionable solutions, helping to shape consistent and effective digital experiences across regions and brands.