About this role
Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by becoming the “in-house” expert in Credit Union IT software and systems, with special emphasis on employee services and PC support. Works closely with the IT Network Analyst Supervisor and business units. Applies proven communication, analytical and problem-solving skills to help identify and resolve system and user issues in order to maximize the benefit of our software and systems.