About this role
The Patient Care Imaging Assistant is responsible for assisting the Radiologists/Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist. Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to/from exam rooms, stocking supplies, patient history documentation, and scheduling continued care.
Job Relationships
Reports to the Advanced Imaging Operations Manager
Principal Responsibilities
• To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure: • Prepares scanning rooms for patient exams, including cleaning, disinfects and/or sterilizing coils and equipment, stocking supplies. Maintains departmental logs assuring adherence to DMG Safety/OSHA cleaning standards. • Escorts patients to/from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms. • Communicates pending pre-certification information issues with technologists and Radiology management. • Collect information from labs and surgery/implant reports • Based on need and direction, provides patients with after exam instruction and exam media. • Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services.
• Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation. • Places EKG leads for certain cardiac related exams. • May assist with setting up coils or phantom handling. • Carries out CPR in patient emergent situations. • Practice safe blood and body fluid management. • Complete order process in Radiology Information System. • Able to function efficiently using PACS, RIS, and IDX (including chart tracking). • Use the Electronic Health Record to gather patient history for technologist. • Provides appointment reminder calls to Radiology patients. • Use of computers and telephone required. • Demonstrate professional behavior with patients and employees. • Maintain positive attitude in working to achieve department goals. • Comply with the Springfield Clinic incident reporting policy and procedures. • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. • Perform other job duties as assigned.
Education/Experience
• High School graduate or GED required. One-year training in medical office; recent ambulatory care experience preferred.
Licenses/Certificates
· Current CPR per American Heart Association guidelines required within 30 days of hire.
Knowledge, Skills and Abilities
• Must maintain professional behavior. • Must be able to adjust to various personalities. • Must have the ability to control emotions and maintain composure under stress, using tact and good judgment. • Must be able to practice safe blood and body fluid management, and transfer patients. • Must be able to multi-task in a fast-paced environment. • Must possess manual dexterity to use keyboard and handle equipment appliances. • Must be capable of pushing, pulling, stooping, bending, lifting and twisting. • Must be able to work with arms above head. • Must be able to wear lead apron for long periods of time. • Must be able to walk and/or stand for long periods of time. • Excellent organizational skills. • Computer skills.
Working Environment
• Occasional heavy lifting required. • Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas. • Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. • Travel to other sites may be required.
PHI/Privacy Level
HIPAA1