About this role
Benefits Technician (Disability & Leave)
Summary: Performs paraprofessional work related to a specialized area of personnel management; collects, processes, and audits resource data; produces a variety of reports; provides technical support.
Qualifications: Required
• Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate. • Three (3) years of experience in a human resources specialty, some of which shall have been at a level requiring independent judgment. • Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
• Knowledge of the practices, procedures, and policies of human resources. • Proficiency in the use of technology. • Ability to compile, process, and analyze data and reporting. • Attention to detail; ability to think critically and exercise good judgment. • Ability to work quickly and accurately with quantitative information and verify the correctness of actions. • Ability to work independently and exercise initiative. • Ability to establish and maintain collaborative working relationships with culturally diverse central office staff. • Ability to communicate effectively, both orally and in writing.
Major Duties/Essential Functions: • Provides paraprofessional assistance to one or more specialists and is assigned section- or office-wide technical duties within a specialty. • Relieves specialists of routine and repetitive technical or analytical tasks. • Utilizes available computer technology and equipment to accomplish tasks. • Reviews, processes, and reconciles documents, forms, and maintains records of related business transactions. • Gathers, tabulates, and categorizes data for reports. • Generates statistical, informational, and other reports from databases and systems. • Audits transactional employment data and confirms supporting calculations to ensure systems accuracy. • Accumulates specialized work experience and technical knowledge in a field of specialty, and performs work with a high degree of independence. • Responds to general inquiries and provides technical and customer support related to assigned human resource functions. • Performs related duties as required or assigned.
Work Environment/Physical Requirements: This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.