About this role
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Position Location: This role supports our Winter Park, FL branch location, which serves customers throughout the greater Orlando/Central, FL area. Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. Transform the everyday with us! The Mechanical Services Operations Supervisor leads a team responsible for performing service work for mechanical services. The right candidate will coordinate specialist and technician activities for all installed projects, technical support programs, and time-and-materials (T&M) work to provide on-time delivery and ensure customer expectations and commitments are met. As a Mechanical Services Operations Supervisor, you will: Supervise, train, and mentor the service team; set goals, monitor performance, conduct employee review meetings, and schedule formal training. Schedule and assign tasks to the team and drive business growth by enabling and leading a highly effective team. Periodically assist the team with maintenance activities and submittal of required paperwork. Identify additional chargeable opportunities, including T&M, system upgrades, and service contract expansions and complete and submit written service orders and reports covering all aspects of each assignment and activity. Participate in sales-to-service and projects-to-service turnover process, including final project walkthroughs, service agreement scope reviews, and final information turnover to the inspection team. Support contract profitability through cost containment procedures and processes. Ensure contract requirements are met and performed to a high standard and develop customer relationships and maintain high levels of customer satisfaction while ensuring effective and timely communications. Determine technical labor loading and appropriate balance of talent to ensure proper resource coverage to meet customer needs. Champion safety compliance by ensuring employees meet or exceed organization and customer safety requirements. Ensure employees are properly trained on all safety requirements and enforce adherence to organizational processes, tools, and workflow standards. Maintain excellent organizational and interpersonal skills.