About this role
FlightBridge, a subsidiary of CAMP Systems International, is the only online booking and management platform for the private and business aviation industry, connecting aircraft operators, Fixed Base Operators (FBOs) and vendors. FlightBridge makes it easy to book and manage concierge services such as hotels, rental cars, commercial airline tickets, catering and more, and communicate with Fixed Base Operators (FBOs) and other stakeholders. The Customer Support Specialist is a part of the primary customer-facing team at FlightBridge and is usually the first person the customer speaks with when a problem or concern arises, taking ownership of the problem and following it through until a resolution is reached.