About this role
<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.</span></span></p> <p> </p> <p><em><b><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">It’s time you rethink what you expect from an employer.</span></span></b></em></p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.</span></span></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>WORK MODEL</b></H2> </div><div><div>#LI-OnSite</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>WHAT YOU WILL DO</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">This position is responsible for leading Customer Care factory financial recovery efforts, with a primary focus on recall, service campaign, and warranty expense recovery, buyback-related factory claims support, and the related ACL recovery processes. The role partners closely with Customer Care Strategy and Operations, Finance, and affiliate factories to ensure that incurred expenses are accurately identified, claimed, validated, and recovered in accordance with factory billing policies and timelines. In addition to its primary responsibilities, the position may support broader financial and administrative activities across Customer Care including reporting, purchasing coordination, and invoice processing to help maintain operational continuity, financial transparency, and compliance. </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>HOW YOU WILL MAKE AN IMPACT</b></H2> </div><div><div> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Own Customer Care factory recovery across recalls, service campaigns, warranty, goodwill, and buybacks</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Lead ACL recovery: claim submission, tracking, reconciliation, and resolution with factories and HMC</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Validate recoverable expenses; align with Finance on billing rules and eligibility</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Monitor cycle times, aging, open claims, and recovery rates; drive improvement</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Partner with Buyback Asset Recovery on reimbursement and reconciliation post‑surrender</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support procurement, including purchase requests and financial documentation</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Manage invoice submission, tracking, and reconciliation with Finance/AP</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Collaborate with Quality, Operations, and Strategy on cost tracking and recovery</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Identify recovery gaps, inefficiencies, and policy misalignment</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Provide insights to reduce unrecovered costs</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Leverage RPA/AI to standardize and automate processes</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Partner with Strategy, IT, and Operations to deploy solutions</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support budgeting, forecasting, and accruals</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Deliver recovery data, reporting, and executive insights</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support month‑end/year‑end accruals</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Oversee reporting and analytics for transparency</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strengthen controls and audit readiness</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Serve as primary contact; lead projects; exercise judgment; supervise as needed</span></li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>WHAT YOU WILL BRING TO THE ROLE</b></H2> </div><div><div> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Must be a high school graduate</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Bachelor's degree preferred</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">5 years of experience in budget management or financial analysis</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Relatable experience with factory billing processes</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Supervisory experience desired</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong understanding of financial controls or factory recovery mechanisms</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Comprehension of budget analysis and reporting</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Familiarity with basic financial administration processes such as purchase requests, invoice processing, and internal financial reporting</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proficiency in Excel, PowerPoint, and enterprise finance systems (SAP preferred)</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Excellent written and verbal communication skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Attention to detail</span></li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>WHAT HYUNDAI CAN OFFER YOU</b></H2> </div><div><ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance). </span></li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Holiday Pay - the company shuts down with pay between Christmas and New Years. </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">401(k) retirement plan with Employer Match </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Vacation and sick time off </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Employer-paid basic life and disability coverage, including Paid-Family Leave.</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Mental health, wellbeing, and employee assistance program </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Health advocate (support) </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.</span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">External Training and Development Programs </span></div> </li> <li style="font-family:arial, helvetica, sans-serif"> <div><span style="font-family:arial, helvetica, sans-serif">Compensation Range: $91,000.00 - $130,000.00 annual base salary</span></div> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>WHAT HAPPENS NEXT</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our <a tabindex="0" href="https://careers-americas.hyundai.com/hma/content/How-we-Hire/?locale=en_US" rel="noopener noreferrer">How We Hire</a> page. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>OTHER DETAILS</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Physical requirements: Normal office duties </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Occasional domestic travel </span></li> </ul></div></div></div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.</span></span></p>