About this role
<p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Title: Senior Associate, Network Control </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Code: 40532</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job </strong><strong>Location</strong><strong>:</strong><strong> Melbourne, FL</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Schedule</strong><strong>: </strong><strong>5x8 </strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">L3Harris is looking for a TDM Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The TDM Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Description:</strong></span></p> <ul style="list-style-type:disc" type="disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network and perform root cause analysis to determine a plan of action for restoring customer services.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">This position is part of an onsite 24x7x365 NOCC environment where working rotating shifts is an essential function of the position as required by business needs. Workday schedule flexibility is required. This position is not eligible for remote work due to secure network access requirements. </span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Periodically support short-term emergency evacuation to local or remote backup facilities.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ability to obtain a FAA Public Trust Clearance.<strong> </strong></span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Qualifications:</strong></span></p> <ul style="list-style-type:disc" type="disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Bachelor’s Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.</span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Preferred Additional Skills:</strong></span></p> <ul style="list-style-type:disc" type="disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience in networking experience with layer 1, 2, and 3.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience with networking technologies (SONET and/or Time Division Multiplexing (TDM)).</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience in UNIX and Remote Access solutions.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience with call center phone systems and working with geographically dispersed teams.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Certifications such as Cisco Certified Network Associate (CCNA).</span></li> </ul> <p style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> </p> <p style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt;color:white">#LI-SS1</span></p>