About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><div id="18_53563053" tabindex="0"> <div id="19_"> <div id="19__section"> <div> <div id="19__section_desc" tabindex="0"> <div id="18_48635064" tabindex="0"> <div id="19_"> <div id="19__section"> <div> <div id="19__section_desc" tabindex="0"> <p><strong>On-Board Host for TransPennine Express (TPE) at York Station.</strong></p> <p> </p> <p><strong>Pay Rate: £13.65 per hour plus commission</strong><br><strong>Hours</strong>: Full Time (39 hours).<br><strong>Shifts</strong>: Rotational shifts between 6am and 8pm, including some weekends<strong>.</strong></p> <p> </p> <ul style="list-style-type:disc"> <li>Due to some responsibilities within the Onboard Host role, applicants will need to be <strong>18 years of age or over</strong> to perform certain tasks or work on certain shifts.<br> </li> <li>Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.</li> </ul> <p> </p> <p>We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.</p> <p> </p> <p>Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.<br>Full Training will be provided.</p> </div> </div> </div> </div> <div id="19__bottomIndicator"></div> </div> </div> </div> </div> </div> <div id="19__bottomIndicator"></div> </div> <div id="18_53563085" tabindex="0"> <div id="22__topIndicator"></div> <div id="22_"> <div id="22__section"> <div> <div id="22__section_desc" tabindex="0"> <p><strong><br>AS AN ON BOARD HOST YOU’LL:</strong></p> <p> </p> <ul style="list-style-type:disc"> <li>Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.</li> <li>Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.</li> <li>Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.</li> </ul> </div> </div> </div> </div> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><strong>WHY JOIN AS </strong><strong>ON BOARD HOST?</strong></p> <p> </p> <p>At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:</p> <ul style="list-style-type:disc"> <li><strong>Travel and Leisure Pass</strong>: FREE Travel on all TPE Trains when Off Duty for Leisure & Pleasure using a TPE Duty & Leisure Pass (issued after 3 months service); access to TPE Rover Tickets across the entire TPE Network for Friends & Family for £10 per Day.</li> <li><strong>Commission:</strong> Hosts can earn up to 2.5% of nett sales</li> <li><strong>Employee Discounts</strong>: Enjoy up to a 50% discount across UK airports & railway stations at various SSP brands and franchises such as M&S, Burger King, Starbucks, Upper Crust etc.</li> <li><strong>Up to 75% discount</strong> off on SSP brands during work hours.</li> <li><strong>Friends and Family App</strong>: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).</li> <li><strong>Learn while you Earn</strong>: Access to award-winning training, apprenticeships and development.</li> <li><strong>Internal Growth Opportunities</strong>: Build your career with us! 70% of our Managers are internal promotions.</li> <li><strong>Employee Rewards</strong>: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.</li> <li><strong>Health and Wellbeing Support</strong>: flexible working, family-friendly leave.</li> <li><strong>Culture</strong>: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.</li> <li><strong>Financial Support</strong>: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.</li> <li><strong>Holiday Allowance</strong>: 28 days holiday pro rata, inclusive of Bank Holidays.</li> <li><strong>Rewards & Recognition</strong> such as RG Stars, Extra Mile Vouchers, shopping discounts and more.</li> </ul> <p> </p> <p><strong>Feel like you could belong at Rail Gourmet?</strong> <strong>Apply now</strong> and embark on the best part of your journey as On Board Host.</p> <p> </p> <p>Please note that if your application is successful, you will be required to complete a DBS check.</p> <p> </p> <p><em><strong>Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.</strong></em></p></div></div></div>