About this role
<table border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:14.85pt"> <td style="width:504.3pt"> <p><strong>JOB SUMMARY</strong></p> </td> </tr> </tbody> </table> <p> </p> <p>The Service Coordinator is responsible for the planning, coordination, and administration of all service works across Cooling Towers Ireland. This role plays a critical part in ensuring that projects are efficiently scheduled, compliant with health and safety requirements, and fully resourced to meet customer and operational needs.</p> <p> </p> <table border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:14.85pt"> <td style="width:514.8pt"> <p><strong>PRINCIPAL DUTIES AND RESPONSIBILITIES</strong></p> </td> </tr> </tbody> </table> <p> </p> <p><strong>Scheduling & Operations</strong></p> <ul> <li>Plan and schedule all service and maintenance works across multiple sites</li> <li>Coordinate with internal teams to allocate labour and resources effectively</li> <li>Liaise with customers to confirm work dates, access requirements and timelines</li> <li>Ensure all works are delivered on schedule and in line with customer expectations</li> </ul> <p><strong>Site Coordination & Compliance</strong></p> <ul> <li>Organise site inductions and ensure all personnel are compliant before attending site</li> <li>Provide crews’ details and documentation required for client safety systems and portals</li> <li>Support site teams with logistics, access, and documentation requirements</li> </ul> <p><strong>Health & Safety Management</strong></p> <ul> <li>Manage and maintain the company’s online Health & Safety portal</li> <li>Ensure all certifications, training records, and compliance documents are up to date</li> <li>Organise and track health & safety training for employees and management</li> <li>Ensure adherence to all company and client-specific H&S requirements</li> </ul> <p><strong>Equipment & Logistics</strong></p> <ul> <li>Arrange hire of equipment (e.g. cranes, scaffolding, access equipment) as required for projects</li> <li>Coordinate delivery schedules and ensure all required equipment is available on site</li> </ul> <p><strong>Administration</strong></p> <ul> <li>Maintain accurate records of scheduled works, personnel, and compliance documentation</li> <li>Support service reporting, job tracking, and general administrative duties</li> <li>Communicate effectively with internal teams, suppliers, and clients</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p> </p> <table border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:14.85pt"> <td style="width:514.8pt"> <p><strong>KNOWLEDGE, SKILLS & ABILITIES</strong></p> </td> </tr> </tbody> </table> <p> </p> <ul> <li>Strong organisational and scheduling skills</li> <li>Experience in service coordination, operations, or administrative role</li> <li>Good understanding of health & safety requirements (construction/industrial preferred)</li> <li>Ability to manage multiple priorities and work in a fast-paced environment</li> <li>Excellent communication and stakeholder management skills</li> <li>Proficiency in MS Office and online systems/portals</li> </ul> <p> </p> <p> </p> <p> </p> <table border="0" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:14.85pt"> <td style="width:514.8pt"><br> <p><strong>Additional Requirements</strong></p> <p><strong> </strong></p> </td> </tr> </tbody> </table> <p> </p> <ul> <li>Willingness to visit sites when required</li> <li>Full driving license (preferred)</li> <li>Experience in mechanical/services/construction industry an advantage</li> </ul>