About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Opportunity Engagement Lifecycle (OEL) – Centre of Excellence (CoE) – Level 2</strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Opportunity Engagement Lifecycle (OEL) Centre of Excellence Level 2 is a professional role that ensures accurate and timely completion of operational tasks across client engagements while taking full ownership of assigned activities. Working closely with Engagement Business Partners (EBPs), this role drives profitable growth and effective service delivery, advocates for process improvements, and supports change initiatives. Level 2 team members act as knowledge resources, mentor junior colleagues, and help embed new ways of working.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Three focus Pillars of the role</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Quality & Risk Management –</strong> Monitor and complete early‑stage lifecycle activities: set up engagement/controls files; complete a sub‑set of non‑judgmental PACE tasks (fill in basic components and independence consultations); draft Statements of Work (SoWs); complete Working at Risk processes; prepare NDA, Risk Memo, and Ethical Wall Agreements; and archive projects in relevant systems.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Engagement Economics –</strong> Own tasks that support the financial health of engagements: creating pricing plans, building and updating budgets, creating engagement codes, completing Estimate‑to‑Complete (ETC) processes, and managing code closure activities.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Working Capital –</strong> Support transactions and financial controls: process and track supplier/subcontractor payments and prepare/issue client invoices in line with engagement terms.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your key responsibilities</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">You will take full ownership of assigned tasks, coordinating with EBPs and other stakeholders to ensure timely and high-quality delivery.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Complete tasks accurately and within agreed SLAs; mark tasks complete once fully actioned.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Identify and advocate for process improvements to support efficient working principles.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as a knowledge resource, share best practices and mentoring junior team members to build capability within the CoE.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Liaise with stakeholders and other teams to gather necessary inputs and share relevant information as needed.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support change initiatives, including piloting new tools, processes, and methodologies, and helping colleagues adapt to new ways of working.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Remain adaptable and open to shifting priorities, supporting the team in areas of greatest demand.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Skills and attributes for success</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Attention to detail and commitment to high quality.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Co-ordination skills with the ability to manage complex tasks with accuracy and speed.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent planning and prioritisation skills to manage multiple deadlines effectively.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to exercise strong judgement – knowing when to flag issues and when to make own decisions.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong numerical and data analysis skills.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to convey complex information clearly and concisely.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Pro-active "can do" attitude, reliable team member with the ability to work effectively with others and share information readily.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Curiosity and a continuous improvement mindset—willing to challenge the status quo and suggest better ways of working.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Flexibility to adapt to changing processes, tools, or team priorities.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To qualify for the role you must have</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">2-3 years experience gained in an administration/project management/customer service role.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Evidence of proficiency in Microsoft systems and databases.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Evidence of working well in a fast-paced environment.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Evidence of problem solving.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Evidence of strong business writing skills.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ideally, you’ll also have</span></strong></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Project management skills demonstrating the ability to plan and prioritise work, meet deadlines and monitor budgets.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we look for</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Highly motivated, good communicators who can effectively plan and prioritise their work. You will also need to be a team player who is not only looking to enhance their own career but recognises the value in developing others and strengthening the team. We’re especially interested in individuals who are adaptable, open to change, and eager to help shape how we work, bringing ideas forward and embracing change.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we offer</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:</span></p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Continuous learning: </strong>You’ll develop the mindset and skills to navigate whatever comes next.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Success as defined by you: </strong>We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Transformative leadership: </strong>We’ll give you the insights, coaching and confidence to be the leader the world needs.</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Diverse and inclusive culture:</strong> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</span></li> </ul><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>