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SAP BASIS-Manager (Bengaluru, KA, IN, 560016) @ EY Global Services

Bengaluru, KA, IN, 560016OnsiteFull-time
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<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>EY GDS CONSULTING – SAP BASIS MANAGER</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we’re all in to shape your future with confidence. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.​ </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Join EY and help to build a better working world. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>About Global Delivery Services</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Global Delivery Services refers to EY&apos;s worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Client service is focused on providing Consulting, Assurance, Tax, Strategy &amp; Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The Opportunity</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As a SAP BASIS Manager, you will be at the forefront of managing and optimizing our SAP BASIS infrastructure and operations. This role offers you the chance to lead the administration, maintenance, and performance tuning of our SAP systems, ensuring stability, security, and high availability.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">You will have the opportunity to work closely with functional teams, IT, and business stakeholders to enhance SAP system landscapes, implement best practices, and drive continuous improvement initiatives. Your expertise will be essential in addressing complex technical issues, managing system upgrades, patches, and ensuring compliance with IT policies and regulatory requirements.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In this position, you will also play a key role in mentoring and leading a team of BASIS administrators, fostering a collaborative environment that encourages knowledge sharing, skill development, and innovation. You will be part of a dynamic team that values technical excellence and is committed to delivering exceptional SAP services to support business objectives.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Your Key Responsibilities</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Performance monitoring and tuning, issue diagnosis, root‑cause analysis, and resolution.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">SAP administration on UNIX &amp; Windows environments.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">System copy/refresh planning and execution.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Administration of ABAP + Java dual‑stack systems.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Add‑on installation, Support Pack updates, and post‑implementation troubleshooting.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Kernel upgrades and patching.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Client copies, export/import operations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">TMS administration, transport configuration, and troubleshooting transport errors.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">SAP system monitoring, log analysis, workload analysis, and early‑watch checks.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">SAP parameter optimization, operation mode setup, logon group configuration.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">SAP authorization knowledge: role analysis, creation, and troubleshooting access issues.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Spool administration and troubleshooting print/spool issues.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">OSS Note implementation and correction deployments.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience with Single Sign‑On, certificates, SNC, Web Dispatcher routing &amp; load balancing.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong experience managing SAP on public and private clouds.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands‑on experience working with Azure, AWS, and GCP cloud platforms.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in SAP user provisioning, role assignments, and troubleshooting authorization conflicts.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Understanding of OS/DB migration and heterogeneous migration concepts.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with SAP connectivity components such as Gateway, Web Dispatcher, RFCs, Cloud Connector, etc.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills and attributes for success</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Should have 9 to 10 years of experience in the SAP Basis domain with strong leadership responsibilities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Solid hands‑on experience in SAP system administration including installation, configuration, upgrades, migrations, and performance optimization.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong understanding of SAP architecture, transport management (CTS, CTS+), kernel upgrades, client strategies, and system refresh processes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Expertise in SAP HANA administration (performance tuning, monitoring, backup/recovery, memory optimization, and troubleshooting).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience managing SAP landscapes such as S/4HANA, ECC, BW/4HANA, PO/PI, Fiori, Solution Manager, Web Dispatcher, and Gateway.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong knowledge of SAP BTP, integration services, and administration fundamentals.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience managing RISE with SAP environments and cloud operational activities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong documentation skills ensuring structured, compliant, and audit‑ready system documentation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent communication and stakeholder‑management skills with experience working with senior leadership.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In‑depth expertise in Solution Manager functionalities including CHARM, EWA, Monitoring, System Recommendations, and Change Control Management.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience using Signavio for business process modeling and process governance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience with LeanIX for enterprise architecture management, application portfolio mapping, and landscape documentation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage SAP High Availability (HA) &amp; Disaster Recovery (DR) strategies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Optimize HANA database performance, backup, and restore strategies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Knowledge of Linux, Windows, and cloud environments (Azure, AWS, GCP).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with SAP security, patching, and encryption methodologies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Performance Optimization &amp; System Security:</span> <ul style="list-style-type:circle"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Analyse and improve SAP system performance, load balancing, and scalability.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Optimize memory management, SAP buffers, work processes, and background jobs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conduct security audits, role-based access control (RBAC), and risk assessments.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure SAP systems comply with GDPR, SOX, ISO, and industry regulations.</span></li> </ul> </li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Cloud &amp; Infrastructure Management:</span> <ul style="list-style-type:circle"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support SAP Cloud deployments (SAP BTP, Azure, AWS, GCP, or private cloud).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Implement Infrastructure as Code (IaC) for SAP automation using Ansible/Terraform.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage hybrid cloud integrations and connectivity between on-prem &amp; cloud SAP environments</span><br><br></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Soft Skills:</span> <ul style="list-style-type:circle"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong problem-solving and troubleshooting abilities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work under pressure in a high-availability production environment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent communication and stakeholder management skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Leadership experience in guiding SAP Basis teams and collaborating with cross-functional teams</span></li> </ul> </li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ideally, you’ll also</span></strong></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Practical experience managing SAP workloads on Azure or AWS (VM management, storage classes, networking, monitoring).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Exposure to SAP Cloud ALM (CALM) for monitoring, operations, and change control.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in SAP Data Archiving (OpenText, ILM).</span></li> </ul> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;font-weight:bold"> </p> <p style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;font-weight:bold"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Certifications:</span></strong></p> <ul style="list-style-type:circle"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">SAP Technology Associate (SAP Basis, HANA).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">SAP Cloud Certifications (RISE, BTP, HANA Cloud).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Cloud certifications (AWS, Azure, GCP).</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we offer you</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Our Commitment</strong>: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Professional Development</strong>: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>People and Culture</strong>: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We&apos;re united by a commitment to create an environment where every individual&apos;s differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Benefits</strong>: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>How to Apply</strong>: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">“We are an equal opportunity employer and are committed to Diversity, Equity &amp; Inclusion”.</span></p> <p> </p><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>

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