About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Wavespace Experience Manager (Assistant Director)</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY wavespace brings the right people together to deconstruct challenges and develop solutions – faster. Human-centered design and collaboration are at the heart of our methodologies because we believe that people support what they help create. We work with agility and beyond borders. And we think, design and build with creativity and speed. EY wavespace’s immersive programs give people the mindset and collaborative tools to think differently, through innovative experiences both in-person </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">and virtual.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong><br>The opportunity</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As wavespace grows, we are looking for top talent to help scale our way of working. Part of that effort includes delivering experiences of the highest quality that enable clients to transform their business in a tangible and impactful way.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong><br>Your key responsibilities</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As a wavespace Experience Manager you’ll choreograph and help design experiences, both bespoke and repeatable, to be used across wavespace for a diverse roster of clients. </span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as the primary interface to wavespace clients, taking accountability for all aspects of planning and delivering a wavespace design and/or experience </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure a consistent wavespace design experience using approved and methodologies and </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">best practices </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage session scope, estimates and actual costs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage resourcing for all required session personnel</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide direction and performance feedback to the production team </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage cadence of calls with client</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coordinate session design to include Mural, Miro, OneRoom and other immersive tools including metaverse environments </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Oversee logistics, technical setup, etc. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage account team and delivery team stakeholders as part of the experience design </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conduct successful delivery of simple to complex experiences across a wide array of industries </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Oversee experience documentation, ensure successful close out </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Accountable for experience follow-up, reporting, and billing </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Generate additional leads and follow-up wavespace opportunities with stakeholders </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills and attributes for success</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This is a highly visible role with significant client and leadership interaction.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>To qualify you must have</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Design thinking experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proven track record of successful design and delivery of innovation sessions</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong consulting experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Adept creative problem-solving skills and the ability to compromise around needs of the client, account team and the design team </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">12+ Years of experience managing design thinking workshops, teams and facilitation</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Ideally, you’ll also have</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advanced degree in Design Thinking</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we look for</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY has a diverse and high-performing culture; wavespace is no exception. Motivated, smart, team-players do best in this environment, where you can direct your career and achieve your professional goals. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world!</span></p> <p> </p><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>