About this role
<p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. </span></span></p> <p> </p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Learning Deployment Coordinator – Associate</span></strong></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In the Deployment team, we are responsible for delivering an exceptional learning experience to our learners through the planning and delivery of high-quality learning programs and activities.</span></strong></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">JOB SPECIFICATION </span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Role : Learning Deployment Coordinator – Asean</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Team : Asean Learning & Development Team</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Reports to : Asean Learning & Development Leader </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Key stakeholders : Service Line Business Teams</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Purpose : To support the learning needs of our people.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your key responsibilities</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">1. Learning Deployment Management</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage the deployment of Global, Regional, or Country learning courses across various delivery channels (e.g., virtual/physical classrooms, webcasts, eLearning, etc).</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Build and maintain relationships with business stakeholders. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Support deployment projects and liaise with teams for learning administration.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure compliance with established controls</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">2. Class and Participant Management</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage overall logistics for learning events, including attendance lists and registrations via the in-house learning system.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage participant management for assigned courses including assisting in registration, scheduling, communication, handling queries, managing the in-house learning system and shares best in class principles with teams.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage instructor and learner management, including assisting in scheduling, communication, handling queries, and managing the in-house learning system.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Deliver end-to-end logistics for learning events, including setting up training rooms, monitoring and reporting on absentees, providing logistical support to instructors and organizing course materials for virtual/physical classrooms. Produce virtual sessions and serve as emcee.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage post-course administration, including Continuing Education (CE) processing, maintaining CE records, sending course evaluation requests, compiling evaluation results, conducting learning compliance checks, and arranging for make-up sessions.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">3. Reporting and Continuous Improvement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Support learning reporting by preparing and analyzing learning reports and information and monitors training consumption.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Assess continuous process improvement on training needs and compliance, and handle queries from instructors and learners.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Contribute to the effective measurement of learning solutions and seek to continuously improve internal practices to best in class standards.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">4. Budget and Vendor Management</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage operational budgets, including reviewing monthly pre-billing reports and monitoring training costs.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Coordinate vendor and venue management, including sourcing, coordinating, and processing invoices.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">5. Additional Duties </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage conference and event logistics, providing on-site support during overseas/external training events.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Monitor and process professional qualification programs.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Manage SharePoint site content.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Perform any other duties as assigned.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Skills and attributes for success</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Key Traits: Dynamic, organized, and solution-oriented.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Project management skills and familiarity with virtual delivery platforms.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Proficiency in Microsoft Office applications, particularly Excel and PowerPoints.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Strong interpersonal and communication skills. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ability to work under pressure and multi-task effectively.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To qualify for the role you must have</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Bachelor’s degree or equivalent experience preferred.</span></p><p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>EY | Building a better working world</b></span></span></p> <p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </span></span></p> <p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</span></span></p> <p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. </span></span></p>