About this role
<p>Compensation: £50k to £60k per annum<br>Weekly Hours: 43</p> <p> </p> <p>Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Overview</b></H3> </div><div>We are seeking a dynamic and experienced General Manager to oversee the day-to-day operations of our holiday park. In this pivotal role, you will lead a diverse team, ensure high standards of customer service, and focus on driving financial growth. If you are passionate about hospitality and thrive in a fast-paced, seasonal environment, this is the perfect opportunity to showcase your leadership and operational expertise.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Job Duties</b></H3> </div><div><ul> <li>Oversee all aspects of the park's operation, including accommodation, facilities, and grounds, ensuring smooth daily running and adherence to safety and quality standards.</li> <li>Ensure guests receive a high standard of service, promoting repeat business and positive reviews.</li> <li>Recruit, train, and develop park staff, creating a motivated and high-performing team culture.</li> <li>Develop and execute strategies to drive park occupancy, boost revenue, and maximise profitability.</li> <li>Monitor and manage the park's budget, ensuring financial goals are met, and optimising resources for operational efficiency.</li> <li>Address any issues related to park facilities or guest experience, working quickly to resolve problems and maintain standards.</li> <li>Stay up to date with industry regulations and legal requirements to ensure the park is fully compliant.</li> <li>Plan and prioritise work for individual team members or departments to meet annual park targets, maximising the efficient use of resources.</li> <li>Track and apply key performance indicators (KPIs) to monitor and improve park performance.</li> <li>Investigate and resolve operational issues such as equipment breakdowns or facility disruptions, ensuring swift and safe solutions.</li> <li>Tailor communication to suit the target audience, ensuring clarity in one-on-one and team discussions.</li> <li>Build high-performance teams through clear communication and strong leadership, promoting collaboration and shared goals.</li> <li>Foster a learning and development culture, encouraging team growth and professional development.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H3 style="font-size:1.0em;margin:0.0px"><b>Requirements</b></H3> </div><div><ul> <li>Proven experience in a similar managerial role, preferably within the hospitality, leisure, or holiday park industry.</li> <li>Strong leadership skills, with a proven track record in managing and developing teams.</li> <li>Excellent customer service skills, with a commitment to ensuring guest satisfaction.</li> <li>Previous experience in holiday parks is highly advantageous, along with knowledge of relevant industry trends and regulations.</li> <li>Strong interpersonal skills, able to build relationships with customers, staff, and stakeholders.</li> <li>Ability to work well under pressure, make sound decisions, and prioritise tasks effectively.</li> <li>Good knowledge of relevant IT systems, including Microsoft Word, Excel, and email.</li> <li>Adaptable to the seasonal nature of the business, with availability to work weekends and holidays.</li> <li>This role is subject to a Basic Disclosure and Barring Service (DBS) check</li> </ul></div></div></div><p>At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.</p> <p>We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.</p> <p>Employee Benefits at Park Holidays UK include:</p> <ul type="disc"> <li>Generous discount on holidays across our parks</li> <li>Discount at all restaurants on park for you and your family</li> <li>Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.</li> <li>Free premium eye test voucher</li> <li>Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.</li> <li>Discounted gym memberships</li> <li>Employee referral scheme</li> <li>Sales referral scheme</li> <li>Free expert mortgage advice</li> <li>Company pension scheme</li> </ul> <p> </p> <p><span style="font-size:8.0pt">IND1</span></p>