About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">En Ball, la integridad y la confianza son nuestra base. Guiados por nuestros valores fundamentales —“Nos importa. Trabajamos. Ganamos.”— vivimos una cultura en la que todas las voces son importantes.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Junto con nuestra gente, clientes y socios globales, estamos contribuyendo a la construcción de un mundo mejor y más sostenible a través de nuestros envases de aluminio.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Crea un nuevo futuro. Postúlate hoy.</span></p><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Position Overview: </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The role of the <strong>Senior Shared Services Analyst</strong> is to execute a sub process within the respective work stream. The role serves as a subject matter expert and is accountable to resolve complex problems, collaborate across the organization, leverage technical expertise, and provide exceptional internal/external customer satisfaction. The Sr. Shared Services Analyst should have understanding of the end-to-end process, and provide knowledge in process improvement activities or transformation efforts. This role provides HR‑related services covering the full employee lifecycle at Ball (e.g. onboarding, benefits administration, movements, separations, HR system support). </span></p> <div id="tor__flistingLayout_readOnlyDiv"> <div id="tor__flistingLayout_content"> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Your Key Responsibilities Include: </strong></span></p> <p> </p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Execute established operational processes within the business capability end-to-end process, following standardized procedures and guidelines.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Contributes to the team effort in building a high-performing team through strong collaboration, effective communication, and support in additional project work</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Achieves thoroughness and accuracy when accomplishing tasks by spotting inconsistencies to produce accurate work.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work closely with team members to ensure seamless handoffs and collaboration throughout the process.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Researches issues, collects data, analyses information and/or root cause, and finds resolution to discrepancies in a timely manner. Escalates as appropriate to different stakeholders. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Acts as the primary point of contact in the execution of day-to-day tasks including answering questions, resolving issues, and providing analysis. May act as a point of escalation for other team members. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Positively interacts with team members and internal/external customers to provide high-quality outcomes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Takes initiative to identify inefficiencies within processes and advocates for improved efficiency, performance and quality. Will participate and may lead process improvement exercises.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Adheres to organizational standards, maintains accurate records and documentation, and follows SOPs to ensure adherence to SOX and/or regulatory requirements (where applicable)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">All other assignments associated with above mentioned tasks, which employer assigns to employee.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Required Experience and Skills:</strong></span></p> <p> </p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor’s degree in relevant field</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Minimum of 3 years of job-related experience ideally in in HR services (employee onboarding, payroll, and benefits administration)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Required knowledge in HR systems (e.g. SuccessFactors, Workday) and HR processes, and/or in Enterprise Resource Planning (ERP) systems.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience leading projects</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">In-depth understanding of shared services processes, methodologies and best practice</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advanced English (spoken and written)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong skills in Organization, Multi-tasking, Customer Service, Effective Communication, Influence, Problem Solving.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Continuous improvement skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Analytical skills</span></li> </ul> </div> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Al enviar tu candidatura a Ball, te alentamos a destacar tus habilidades, experiencia y calificaciones que se alineen con el puesto.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ball Corporation se enorgullece de ser una empresa que ofrece igualdad de oportunidades. Alentamos activamente todas las postulaciones, independientemente de raza, etnia, religión, creencias, nacionalidad, ascendencia, estado civil, orientación sexual, identidad o expresión de género, discapacidad, embarazo, edad o cualquier otra característica no relacionada con la experiencia profesional.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ten en cuenta que el puesto publicado puede variar con respecto al descrito en el contrato debido a la estructura local de cargos y a los sistemas globales de Recursos Humanos.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">No aceptamos agencias.</span></p>