About this role
<p style="text-align:center"><img src="https://rmkcdn.successfactors.com/f90b1316/5ce6f255-7426-41ce-bab1-1.png "></p> <ul> <li>We are hiring immediately for a <strong>Customer Service Manager in Training </strong>position.</li> <li><strong>Location</strong>: Edison, New Jersey and surrounding areas. </li> <li><strong>Schedule</strong>: Flexible hours (early hours and/or weekends may be expected)</li> <li><strong>Requirement</strong>: 0-5 years post college graduation. </li> <li><strong>Pay Range: $55,000 - $60,000 </strong>annually. <br><span style="font-size:11.0px"><em>*Internal Employee Referral Bonus Available</em></span></li> </ul> <p><span style="font-size:11.0px"><span style="font-family:Calibri, sans-serif">The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: <a style="color:#0563c1;text-decoration:underline" title="http://olivia.paradox.ai/moskg" href="https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Folivia.paradox.ai%2FmoSkg&data=05%7C01%7CJatinder.Singh%40compass-usa.com%7C859493b20a6f466fd4da08db517cadc0%7Ccd62b7dd4b4844bd90e7e143a22c8ead%7C0%7C0%7C638193368153035971%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=WQZGdTmrBGk2G0F0f2Cr96a%2FNF6fRkcWrZtQM5d%2FgSU%3D&reserved=0" target="_blank" rel="noopener">http://olivia.paradox.ai/moSkg</a></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>About Canteen: </strong></span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. <br> <br>Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our <em>growth</em>. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the <em>opportunity </em>and innovation. Together, we’ll continue to transform our industry. </span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Come for the job, stay for the career. We are Canteen.</span></span></p> <p> </p> <p><span style="text-decoration:underline;font-size:12.0pt"><strong>ABOUT THIS ROLE</strong></span></p> <p><br><span style="font-size:12.0pt"><strong>As a Manager in Training (MIT), you will gain preparation for a potential future role within our team leadership. Through this process, you will learn the best practices of your Compass Group sector, Canteen, and facilitate these practices within areas which may include, but are not limited to: marketing, customer service, retail, merchandising, branch operations and support services, finance, purchasing and supply chain, hiring, training, payroll, profit and loss, and more.</strong> As a MIT, you will be assigned to a training location to complete the on-site, hands-on learning portion of your onboarding and training experience while you participate, in tandem, in Compass Group’s Accelerated Manager Program (AMP). As an AMP grad, you may take on managerial assignments in operational areas such as:</span></p> <p> </p> <ul type="disc"> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Markets & Office Snacks</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Coffee & Refreshments</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Vending</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Dining</span></li> </ul> <p> </p> <p><span style="text-decoration:underline;font-size:12.0pt"><strong>YOU MAY HAVE</strong></span></p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Associate's or Bachelor's degree in Business or a related field</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">0–5 years of experience in customer service, retail, logistics, food service, sales, or a related internship, or an equivalent combination of education and experience</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Proficiency in Microsoft Office applications and the ability to quickly learn new technology and business systems</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Strong communication, interpersonal, and client relationship-building skills</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Outgoing, energetic, and sales-oriented with a passion for customer service</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Flexible, adaptable, and able to thrive in a fast-paced environment with minimal supervision</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Strong organizational skills with the ability to prioritize, multitask, and meet deadlines</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Demonstrated business acumen, including an understanding of inventory management, cash handling, and profit and loss concepts</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Career-minded self-starter with a desire to grow into a leadership role through our management development program</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Valid driver's license preferred; company vehicle provided for business use</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt">Ability to lift up to 50 pounds and work a flexible schedule, including early mornings, evenings, and occasional weekends</span></li> </ul><div></div><p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Associates at Canteen are offered many fantastic benefits.</strong></span></span></p> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Full-time and part-time positions offer the following benefits to associates</strong>: </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Retirement Plan, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Associate Shopping Program, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Health and Wellness Programs, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Discount Marketplace, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Identity Theft Protection, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Pet Insurance, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</span></span></p> <p><strong>Full-time positions also offer the following benefits </strong>to associates: <span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Medical, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Dental, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Vision, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Life Insurance/AD, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Disability Insurance, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Commuter Benefits, </span></span><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Employee Assistance Program, Flexible Spending Accounts (FSAs). </span></span></p> <p>Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click <a title="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf" href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf">here</a> or copy/paste the link below for paid time off benefits information.</p> <p><a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf">https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf</a></p> <p><strong>About Compass Group: Achieving leadership in the foodservice industry</strong><br> </p> <p>Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</p> <p>Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.</p> <p>Certain positions may require Florida Level 2 background screening. Details: <a href="https://info.flclearinghouse.com/">https://info.flclearinghouse.com/</a></p> <p>Applications are accepted on an ongoing basis.</p> <p>Canteen maintains a drug-free workplace.</p>