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T&T Senior Consultant - Customer Strategy & Design (FSI Project Management) - MY (Kuala Lumpur, MY) @ Deloitte SEA Services Sdn Bhd

Kuala Lumpur, MYOnsiteFull-time
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About this role

<p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Are you ready to unleash your potential?</strong></span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.</span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">We believe we have a responsibility to be a force for good, and <a title="" href="https://www.deloitte.com/southeast-asia/en/about/story/impact.html" target="_self">WorldImpact</a> is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.</span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.</span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.</span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif">Ready to unleash your potential with us? Join the winning team now!</span></span></p> <p> </p> <p><span style="font-size:12.0pt"><strong><span style="font-family:arial, helvetica, sans-serif">Work you&apos;ll do<br><br></span></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">This role sits within the Customer Strategy &amp; Design (CS&amp;D) team of Deloitte Southeast Asia, which is a part of Deloitte that uses technology and creativity to better connect the customer with the business.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><br>Better known as Deloitte Digital, we imagine, deliver, and run entirely new business futures through deep understanding of the customer and use of technology. We create innovative ventures, digital platforms, and more meaningful experiences. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As part of Customer Strategy &amp; Design (CS&amp;D), you will work with team to help our clients with their Brand Experiences, Digital Products and Services, Innovation Strategies, Digital Venturing and Customer Experiences, bridging Business and Customer strategies by design. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">This role will prioritise candidates with past Financial Services, Banking and Capital Markets experience. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">The Project Manager will be responsible for planning, executing, and overseeing digital projects for our clients. You will work closely with clients, cross-functional teams, and stakeholders to ensure the successful delivery of projects that drive business growth and innovation.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You will:</span></p> <ul> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead end-to-end project management for digital transformation initiatives, including scope definition, project planning, resource allocation, and risk management.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Collaborate with clients to understand their business objectives, business and technical requirements, and digital transformation agenda.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop and maintain project plans, timelines, and budgets to ensure project success and client satisfaction.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead and manage high-performing project teams, including business analysts, developers, designers, testers and other specialists.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Monitor project progress, track key performance indicators (KPIs), and ensure project milestones are met.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Identify and mitigate project risks, proactively addressing any issues that may impact project timelines or quality.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Serve as the main point of contact for clients, providing regular updates, addressing concerns, and managing expectations.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Foster strong client relationships and seek opportunities for upselling or expanding project scopes.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Stay current with emerging digital technologies and industry trends, applying relevant insights to projects.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure project deliverables meet quality standards and are aligned with client expectations.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Prepare and present project status reports and performance metrics to senior management.</span></li> </ul> <p><span style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif"><strong><br>Your role as a leader</strong></span></span></p> <p><span style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif"><strong><br></strong></span><span style="font-family:arial, helvetica, sans-serif">At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Consultants across our Firm are expected to:</span></span></p> <ul> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.</span></li> <li style="font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.</span></li> </ul> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><br><strong>Requirements</strong></span></p> <p> </p> <ul> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Bachelor&apos;s degree in business, technology, or a related field; PMP or other relevant certifications are a plus.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Minimum 5 years’ experience as a Project Manager, with a track record of successfully managing digital transformation projects. </span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Have experience creating, building and launching digital products for banks, financial institutions, and insurers. </span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Hands-on experience with digital technologies, platforms, and tools. Able to comprehend both functional and technical requirements, provide high level solution approach and define technical architecture.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong understanding of consulting/project management best practices and trends.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Excellent communication, leadership, and interpersonal skills.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Exceptional problem-solving and decision-making abilities.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ability to manage multiple projects simultaneously and adapt to changing priorities.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Proficiency in project management software and collaboration tools.</span></li> <li style="font-size:12.0pt"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Willingness to travel as needed to meet client requirements.</span><br><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"> </span></li> </ul> <p><span style="font-size:12.0pt"><strong><span style="font-family:arial, helvetica, sans-serif">Due to volume of applications, we regret only shortlisted candidates will be notified.</span></strong></span></p> <p> </p> <p><span style="font-size:12.0pt"><strong><span style="font-family:arial, helvetica, sans-serif">Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.</span></strong></span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif;color:white">#LI-AZ</span></p>

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