About this role
<p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="background-color:white"><strong><span style="font-family:Verdana, sans-serif">You’re only human. </span></strong></span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Verdana, sans-serif;background-color:white">It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Verdana, sans-serif;background-color:white">We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif">The Opportunity </span></strong></p> <p> </p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif">As a Squad Lead Management Assurance joining Medibank, you will play a key role leading how we manage risk across the Customer Group, helping teams make confident, well-informed decisions. </span></p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif">This Senior Leadership role leads and develops a team of trusted Management Assurance advisors, partnering with leaders across the Customer Group to identify, assess and manage risk, while fostering a strong and proactive risk culture. </span></p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> </div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif">This is a 12-month opportunity </span></strong></p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> </div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif">Your impact </span></strong></p> <p> </p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Partner with senior leaders to identify, assess and manage operational and compliance risks across the Customer Group </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Lead and coach a team of Management Assurance advisors to ensure controls, processes and risk practices are effective and embedded </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Provide clear, practical advice on risk treatment, business initiatives and strategic projects </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Work collaboratively with 2nd line Risk and Compliance functions and positively contribute to ongoing enhancement of the three lines of defence model and support the ongoing maturity of Medibank’s risk management practices and culture </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Conduct risk workshops and assessments on new risks, business initiatives and projects. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Advise risk owners on selecting the most appropriate risk treatment </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Lead cultural and behavioural change and implement change initiatives as required </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Oversee risk reporting, governance forums and the Divisional Risk Committee, ensuring insight is clear and actionable </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Support a positive risk culture by driving continuous improvement, change initiatives and best practice across the group </span></p> </li> </ul> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif"> </span></p> <p><strong><span style="font-family:verdana, geneva, sans-serif">Key skills / strengths: </span></strong></p> <p> </p> </div> </div> <div> <div> <p><span style="font-family:verdana, geneva, sans-serif">We’re looking for someone who brings a mix of leadership, curiosity and strong judgement. You might come from different industries or backgrounds, but you’ll likely bring: </span></p> <p> </p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Strong experience in risk management, assurance or compliance, ideally in complex or regulated environments </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Experience leading teams and building capability in others </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Extensive experience designing and implementing risk management systems </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Ability to simplify complex information and communicate it clearly to a range of audiences </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Lead cultural and behavioural change and implement change initiatives as required </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Ability to derive new ideas and use abstract thinking to drive forward Risk Management. </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Confidence to influence and challenge senior stakeholders in a constructive way </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">A collaborative mindset with the ability to build trusted relationships across teams </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif"> <p><span style="font-family:verdana, geneva, sans-serif">Strategic thinking, with the ability to balance risk, customer outcomes and business goals </span></p> </li> </ul> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif"><img width="0" height="2"> </span></p> </div> <div> <p><strong><span style="font-family:verdana, geneva, sans-serif">Why this role is different </span></strong></p> <p> </p> </div> <div> <p><span style="font-family:verdana, geneva, sans-serif">At Medibank, risk isn’t just about processes — it’s about helping our teams deliver better outcomes for customers. In this role, you’ll have the opportunity to shape how risk is understood and managed across the Customer Group, while partnering with leaders to enable growth in a safe and sustainable way.</span> </p> </div> </div><p> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Imagine working with us </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">’</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">s why we</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">’</span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">re reinventing work. </span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white"> </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could. </span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">Inclusion and Accessibility </span></strong></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us </span><span style="font-family:Verdana, sans-serif;color:#00b0f0;background-color:white">[email protected] </span><span style="font-family:Verdana, sans-serif;color:#404040;background-color:white">or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion</span><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:#404040;background-color:white">/(please copy and paste the URL onto your browser)</span></p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;line-height:115%;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:deepskyblue;background-color:white">Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work</span></strong><span style="font-size:11.0pt;line-height:115%;font-family:Verdana, sans-serif;color:black;background-color:white"> </span></p>