About this role
<p><span style="font-size:10.0pt"><span style="font-family:Calibri, sans-serif">We are a world leader in Testing, Inspection and Certification (TIC) , delivering high quality services to help clients meet the growing challenges of quality, safety, environmental protection and social responsibility.</span></span></p> <p style="margin-bottom:4.0px;margin-top:4.0px;text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Purpose of Position</span></span></b></span></span></span></p> <p style="margin-bottom:4.0px;margin-top:4.0px;text-align:justify"> </p> <p style="margin-bottom:4.0px;margin-top:4.0px;text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">-Their primary goal is to assist with the provision of financial, administrative and clerical services that will ensure that client accounts and related information is accurate and up to date.</span></span></span></span></span></p> <p style="margin-bottom:4.0px;margin-top:4.0px;text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">-The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.</span></span></span></span></span></p> <p style="margin-bottom:4.0px;margin-top:4.0px;text-align:justify"> </p> <p style="margin-bottom:4.0px;margin-top:4.0px;text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Major Responsibilities</span></span></b></span></span></span></p> <p style="margin-bottom:3.0px;margin-top:3.0px"> </p> <ul style="margin-bottom:3.0px;margin-top:3.0px"> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Responsible for the collection of a designated customer portfolio. </span></span></span></span></span></li> </ul> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Responsible for problem-solving any customer issues with the customer while ascertaining the nature and reason behind the payment concerns or disputes. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Escalate problems or concerns to supervisor in order to secure approval for any non-routine concerns/solutions. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Works and assists all Team members whenever necessary or relevant to insure maximum cash flow, minimum risk and customer satisfaction. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Undertake any other reasonable duties as requested by the line manager on a permanent or temporary basis. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Ability to understand and meet monthly goals and targets as set by management. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Control the DSO of the area where he is in order to reduce it. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Visiting the customer and getting the balance confirmation to keep healthy AR balances. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Build a strong relation with the customer in-order to have a sustain payment flow. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Alert the customer for the overdue Invoices by using the dunning letters. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Account reconciliation & balance confirmation. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">• Having a good experience in business correspondence. </span></span></span></span></span></p> <p style="margin-bottom:3.0px;margin-left:29.0px;margin-top:3.0px"> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:10.5pt"><span><span style="font-family:'Arial', sans-serif"><span style="color:#060606">Qualification and Experience</span></span></span></span></b></span></span></span></p> <p> </p> <ul style="list-style-type:square;margin-bottom:3.0px;margin-top:3.0px"> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Bachelor’s degree </span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Minimum 03 + years proven experience.</span></span></span></span></span></li> </ul> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:10.5pt"><span style="font-family:'Arial', sans-serif"><span style="color:#060606">Skills & Qualities:</span></span></span></b><span style="font-size:10.5pt"><span style="font-family:'Arial', sans-serif"><span style="color:#060606">.</span></span></span></span></span></span></p> <ul style="margin-top:3.0px"> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines.</span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="vertical-align:baseline"><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Century Gothic', sans-serif">Exceptional communication and negotiation skills to interact with internal teams and external stakeholders.</span></span></span></span></span></span></span></li> </ul> <p><span style="font-size:10.0pt"><span style="font-family:Calibri, sans-serif">SHAPING A WORLD OF TRUST - WHAT WE VALUE AT BV</span></span></p> <p style="margin-left:48.0px"> </p> <p><span style="font-size:10.0pt"><span>We create trust between businesses and we are committed to cultivating an open and inclusive environment wherever we operate and so do our employees. Being part of the BV family is more than just working, it’s being convinced that you will leave your mark…. in shaping a world of trust.</span></span></p>