About this role
<p><strong>PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:</strong></p> <ul> <li>Contribute to maximizing the profitability of the the store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:</li> <li>To maintaining an effective and organized stockroom and logistical environment</li> <li>To executes store operations with particular focus on product flow to and from the store, sales floor and back of house</li> </ul> <p><strong> </strong></p> <p><strong>KEY RESPONSIBILITIES:</strong></p> <ul> <li>Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them</li> <li>Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor</li> <li>Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor</li> <li>Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures</li> <li>Do weekly cycle count to resolve negatives on weekly report with management approval.</li> <li>Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner and ensure all shipments received posted, all inbound resolved and handle all discrepancies accordingly.</li> <li>Monitor BOH schedule/planner VS shipments delivery schedule collaborates with management</li> <li>Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity</li> <li>Comply with store policies and procedures to maintain a safe shopping and working environment</li> <li>Identify improvement opportunities and communicate suggestions to store management to drive commercial success</li> <li>Guide and train selected members of the store team on basic stockroom processes and behaviors</li> <li>Collaborate productively and respectfully with team members</li> <li>Make yourself available to support other team members when needed</li> <li>Complete all applicable training programs and effectively apply the learning on the job</li> <li>Seek coaching and learning opportunities to continually improve your performance</li> </ul> <p> </p> <p><strong>KEY RELATIONSHIPS:</strong></p> <ul> <li>Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor</li> </ul> <p> </p> <p><strong>KNOWLEDGE, SKILLS AND ABILITIES:</strong></p> <ul> <li>Adapts communication style to service both internal and external consumers dependent on the situation</li> <li>Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time</li> <li>Deals professionally with difficult situations</li> <li>Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring effective flow of merchandise to the sales floor</li> <li>Learn and share knowledge with the team (culture of developing others)</li> </ul> <p> </p> <p><strong>REQUISITE EDUCATION AND EXPERIENCE:</strong></p> <ul> <li>2 - 4 years of retail experience and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding</li> <li>Intermediate numeracy and literacy and advanced verbal communication skills</li> <li>Matric Certificate </li> </ul>