About this role
<div> <div> <p><span>PURPOSE & IMPACT ON ORGANIZATION:</span><span> </span></p> </div> <div> <p><span>You contribute to the store sales and adidas profit targets by: </span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Passionately inspiring and serving and selling to our consumers</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Diligently executing store operations</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Contributing to a culture of consumer centricity within the store</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span><span> </span></p> </div> <div> <p><span>KEY RESPONSIBILITIES:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Actively connect and engage with consumers entering the store</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Be aware of store KPI's (key performance indicators) and contribute to store sales</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Use seasonal product and Brand knowledge effectively during consumer interactions</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Communicate product features and benefits, and unique selling points clearly to address consumer needs</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Be aware of all omnichannel related sales tools</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Guide our Consumers through the digital touchpoints in the store</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Complete sales transactions quickly and accurately while adhering to cash protection procedures</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Minimize loss in the stockroom and the sales floor</span><span> </span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li> <p><span>Perform all store operations in a safe, effective, and efficient manner</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Comply with all operational policies and procedures</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Know the store KPIs and how you personally contribute to them</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Plays a role in maximizing sales and minimizing loss</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Keeps an up-to-date awareness of our competitors</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Offers suggestions and ideas on how to improve operations and processes</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Collaborate productively and respectfully with team members</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Seek coaching and learning opportunities to continually improve performance</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Complete all applicable training programs and effectively apply the learning on the job</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Seek coaching and learning opportunities to continually improve performance</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span><span> </span></p> </div> <div> <p><span>AUTHORITIES:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Not Applicable</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span><span> </span></p> </div> <div> <p><span>KEY RELATIONSHIPS:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Customers</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Peers and Supervisor</span><span> </span></p> </li> </ul> </div> </div> <div> <div> <p><span> </span><span> </span></p> </div> <div> <p><span>KNOWLEDGE, CAPABILITIES AND EXPERIENCE:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Adapting service approach while serving multiple consumers simultaneously</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Actively seek and use brand and product knowledge to sell</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Use the digtal adidas environment and stay up-to-date via our digital communication channels</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Understand and apply all store policies and procedures</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Understand and apply visual merchandising guidelines</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Understand store KPIs and support store in reaching them</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Positive attitude and interest towards sport, fashion and consumers</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Team player and being open to feedback and use actively available learning opportunities.</span><span> </span></p> </li> </ul> </div> <div> <p><span> </span><span> </span></p> </div> <div> <p><span>MINIMUM QUALIFICATIONS:</span><span> </span></p> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Basic numeracy, literacy and verbal communication skills</span><span> </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li> <p><span>Fluency in Polish and English language</span><span> </span></p> </li> </ul> </div> </div>