About this role
<p style="margin:4.6pt 0.0in 0.0in;text-align:center;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:14.0pt">Shop Manager </span></strong></p> <p style="margin:4.6pt 0.0in 0.0in;text-align:center;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt">Saudi Arabia / Abha (KSA)</span></strong></p> <p style="margin:4.6pt 0.0in 0.0in;line-height:150%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:4.6pt 0.0in 0.0in;line-height:150%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:150%">Reporting to: Retail Supervisor </span></strong></p> <p style="margin:4.6pt 0.0in 0.0in;line-height:150%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:150%">Position Purpose:</span></strong></p> <ul style="margin-top:0.15pt;margin-bottom:1.0E-4pt"> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Create an addictive experience for our clients’ ensuring sales in accordance with our DNA, Sephora Attitude and meeting objectives set by Shop / Store Manager. </span></li> </ul> <p style="margin:0.15pt 0.0in 0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</span></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</span></p> <p style="margin:10.5pt 0.0in;text-align:justify;background-color:white;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;color:#242424">With 56,000 employees in 35 countries, we c</span><span style="font-size:10.0pt;color:black">onnect customers and beauty brands within the world’s most passionate beauty community</span><span style="font-size:10.0pt;color:#242424">. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</span></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;line-height:115%;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%">You will excel and enjoy this role if you are ready to actively handle the following missions:</span></strong><span style="font-size:10.0pt;line-height:115%"> </span></p> <p style="text-align:justify;line-height:115%;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%"> </span><strong><span style="font-size:10.0pt;line-height:115%">Client Experience </span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%"> </span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%">Education & Demonstration </span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%"> </span></strong></p> <ul style="margin-top:0.15pt;margin-bottom:1.0E-4pt"> <li style="margin:0.15pt 0.0in 1.0E-4pt 9.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Assist and guide clients on the most appropriate range of products, according to their needs and skin type. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 9.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Support your store team in explaining and demonstrating new products to the clients. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 9.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Display an exceptional image and body language in accordance with the Sephora grooming guidelines. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 9.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Make sure to set example and be </span><span style="font-size:10.0pt;line-height:115%">always a role model. </span></li> </ul> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%"> Sales</span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.15pt;margin-bottom:1.0E-4pt"> <li style="margin:0.15pt 0.0in 1.0E-4pt 6.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Use the Sephora Attitude & selling techniques to build and maximize each client’s basket. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 6.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Contribute to achieving store monthly turnover. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 6.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Contribute to the store commercial and operational KPIs. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 6.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%;color:black">Have a focus on achieving the stores services target. </span></li> </ul> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;color:#ee0000"> </span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%">Operations </span></strong></p> <p style="margin:0.15pt 0.0in 1.0E-4pt 0.5in;text-indent:0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.15pt;margin-bottom:1.0E-4pt"> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Apply the policies and procedures according to Sephora standards. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Support your store team with merchandising procedures (products, testers, prices, animations, cash desk area, stock room, beauty hub tools, etc.) according to Sephora standards. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Assist your store in all departments where necessary (cash, operations other axis) </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Contribute to the overall store’s image through cleanliness and product restocking.</span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Contribute to improving on audit finding. </span></li> </ul> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.15pt 0.0in 1.0E-4pt 0.5in;text-indent:0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;color:#ee0000"> </span></strong><strong><span style="font-size:10.0pt;line-height:115%">Know How </span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%"> Keep the knowledge and skills up to date by attending regular training and convention events, either in-class at Sephora University or in store and by connecting and actively using our digital training platform (360 e-learning) </span></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;line-height:115%;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%">Do not hesitate to apply if you have:</span></strong><span style="font-size:10.0pt;line-height:115%"> </span></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.15pt;margin-bottom:1.0E-4pt"> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Proven successful sales and services in store. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Minimum 1 to 2 years’ experience in sales</span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Strong selling techniques.</span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Good communication skills</span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Punctual. </span></li> <li style="margin:0.15pt 0.0in 1.0E-4pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:115%">Innovative</span></li> </ul> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%"> </span></strong></p> <p style="text-align:justify;line-height:115%;margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Here, you will find: </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Community<strong>. </strong>In which authenticity is embraced, and the strength of our differences fuels our collective spirt</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Culture of empowerment. Learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead </span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference </span></li> </ul> <p style="margin:0.15pt 0.0in 1.0E-4pt 0.5in;text-indent:0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:center;margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Join us and belong to something beautiful</span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"> </p> <p style="text-align:justify;line-height:115%;margin:0.0in;font-size:11.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%"> </span></strong></p> <p style="margin:0.15pt 0.0in 0.0in;line-height:115%;font-size:11.0pt;font-family:Arial, sans-serif"> </p>