About this role
Job Description Summary -Provide administrative support and purchasing expertise to ensure the timely provision of services for effective and efficient maintenance
Job Description Major accountabilities:
• General administrative support: Deals with complex administrative and organizational assignments independently and takes care of general administrative tasks. • Involved in strategic planning processes. • Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines services that are specific to the department. • Accommodates customer’s specific needs. • Work processes in own area of responsibility: Initiates new processes or modification of processes and coordinates the introduction of new or modified processes. • Handling of administrative projects: Acts as project coordinator/manager for administrative projects (design, planning, implementation, communication, etc.) -Supervisory tasks: Mentors temporary employees or apprentices or assumes a limited project coordination/management role. • Proactively engage stakeholders to ensure that on site client’s expectations are met through high levels of customer service -Effectively manage service vendor to ensure an on time deliverable system. • 24/7 emergency call support and site attendance is required. • Flexibility and ownership of the overall operations. • Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators:
• Enhance operational effectiveness and efficiency • Consistently monitor and control the quality of performance • Reduce operational costs • Maximize asset value and extend asset life cycle Minimum Requirements: Work Experience:
• Managing Crises. • Cross Cultural Experience. • Collaborating across boundaries. Skills:
• Quality decision making. • Managing resources. • Creativity and visioning. • Being assertive. • Conflict management. • Challenging the status quo. • Influencing and persuading. • Transaction Deal Structuring. • Franchise Strategy Prioritization. • Analyzing stakeholder requirements. Languages :
• English.
Skills Desired