About this role
POSITION SUMMARY: Help support the IT Operations team with network support requests and various projects.
*Bob Jones University students only*
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Audit and help standardize network racks throughout campus.
• Document and map wireless access point locations on campus.
• Monitor network and server performance using diagnostic tools.
• Maintain accurate records of changes and troubleshooting steps.
• Assist the network and system engineers.
• Other duties as assigned by manager
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Good analytical skills
• Good communication skills, written and oral
• Ability to work as an individual contributor and as a team player
• Willingness and aptitude to learn new skills, technologies, and processes
COMPUTER SKILLS:
• Microsoft Word, Excel
• Juniper network Switches
• Mist Wireless Access Points
• SolarWinds monitoring tools