About this role
QUALIFICATIONS
• High school diploma, Fluency in English; Spanish is plus.
EXPERIENCE
• Previous experience in a transportation or hospitality setting is preferred.
KNOWLEDGE & SKILLS
• Ability to lift and carry heavy luggage, work outdoors, and stay on your feet for long hours.
• Friendly, professional, and able to assist passengers with a positive attitude, ensuring an excellent customer experience.
• Efficiently handle tasks within tight schedules, especially during peak hours or busy travel seasons.
• Good communication skills and the ability to work as part of a team.
• Ability to quickly address any issues that arise, such as handling lost luggage or responding to passenger concerns.
RESPONSIBILITIES
• Assist customers with luggage.
• Maintain cleanliness of working area.
• Provide information to customers about schedules and services.
• Tag luggage in accordance with travel destination.
• Assist with distributing of luggage at the luggage area.
• Support other departments as needed to ensure smooth operations throughout the terminal.
• Candidate should be dependable, detail-oriented, safety-conscious, a team player, and adaptable to changing tasks in a fast-paced, customer-focused environment.